Skip to content

Skene Valley Group Blog

All You Ever Wanted to Know About Insurance

What Every Homeowner Should Know About Their Utility Shutoffs

Aerial view of rooftops
Aerial view of rooftops by David McBee

Owning a home means taking on a wide range of responsibilities, from mortgage payments to seasonal maintenance. One of the most critical, and commonly overlooked, areas of home safety is knowing how and when to shut off your utilities. In a moment of crisis, like a burst pipe or suspected gas leak, acting fast can limit damage, reduce repair costs, and keep you and your family safe.

Yet many homeowners don’t know where their shutoffs are located, or how to use them properly. This basic knowledge can make all the difference during emergencies, and even support a smoother insurance claims process if damage does occur.

Water Shutoff Valve

Your home’s main water shutoff valve is one of the most important things to locate after moving in. In the event of a burst pipe, overflowing toilet, or leaking appliance, shutting off the water quickly can help prevent thousands of dollars in damage. Most main shutoff valves are located where the water line enters your home, typically in the basement, garage, or a utility closet.

Make sure the valve turns easily and isn’t rusted or stuck. In addition to the main valve, many sinks, toilets, and appliances have their own smaller shutoff valves that let you isolate a single fixture. This can come in handy for minor repairs or localized issues, without disrupting water access to the entire house. It’s a good idea to test your valves once or twice a year so you're confident they work when it counts.

Gas Shutoff Valve

If you ever smell gas in your home (a scent often described as rotten eggs) it’s important to leave the area immediately. Don’t turn lights on or off, don't use your phone indoors, and don't operate any electrical switches. Once you’re safely outside, keep a safe distance from the home and call your gas provider or 911 to report the leak. Time is critical when it comes to gas leaks, as they can lead to fires or explosions if ignited.

Electrical Panel

The main circuit breaker panel controls the flow of electricity from your provider to every part of your home. Knowing how to use it is important for safety and for troubleshooting problems like tripped breakers or flickering lights. The panel is usually found in a garage, basement, hallway, or utility room, and contains labeled switches for different areas and appliances in your house.

In an emergency, especially if water is involved, it’s critical not to touch the panel. In less hazardous situations, such as when an outlet stops working or a breaker trips, you can restore power by flipping the appropriate switch. The panel also has a main shutoff switch that cuts power to the entire house. Label your circuits clearly and keep a flashlight nearby so you can access the panel even in the dark.

If you plan to do any electrical work or need to confirm that a circuit is no longer live, always use a multimeter or voltage tester. These tools let you safely verify that electricity is no longer flowing to an outlet, switch, or appliance before you begin repairs. Even if you’ve flipped the correct breaker, using a multimeter adds an extra layer of safety and peace of mind.

Why This Matters for Home Safety and Insurance

Acting quickly in the face of a utility emergency can help keep you safe, while helping to minimize damage. Taking a proactive approach, like learning how your shutoffs work, is a small step that can help avoid major headaches later. It’s the kind of knowledge every homeowner should have, but often overlooks. Contact us today for a homeowner insurance policy review to make sure your coverage is up to date and ready for whatever comes your way.